Shipping policy
Effective Date: 26/07/2025
Shipping From: Scotland, United Kingdom
Processing Times
All items are custom-made to order. We aim to dispatch all orders within 7 business days from the date of purchase.
Please note:
Processing times may vary slightly during busy periods.
You’ll receive a confirmation email as soon as your order has been dispatched.
Shipping Method
All orders are shipped via Royal Mail Second Class as standard.
This service usually takes 2–3 working days for delivery within the UK, but delays can occur due to postal volume or unforeseen circumstances.
Shipping Costs
Delivery starts from just £1.99.
Free UK shipping is available on orders over £35.
Final shipping costs are calculated at checkout and included in your total.
We may occasionally offer free or discounted shipping promotions.
Delivery Estimates
| Region | Delivery Time (after dispatch) | Service |
|---|---|---|
| UK (Mainland) | 2–3 business days | Royal Mail 2nd Class |
Please allow up to 7 working days after dispatch before contacting us about a missing order.
Delivery Issues
We are not responsible for:
Delays caused by Royal Mail or other couriers
Incorrect delivery information provided at checkout
Lost or stolen packages marked as “delivered”
If your parcel hasn’t arrived within 7 working days of dispatch, please contact us at support@yosso.co.uk, and we’ll do our best to help.
International Shipping
We currently only ship within the United Kingdom.
For details on returns or refunds, please check out our Returns & Refunds Policy.